← Back to Kickscale

KICKSCALE / TRUST CENTER

Trust starts
with transparency.

Privacy, information security, and AI — the essential information and documents for your review. Clearly organized. Easy to access.

Explore documents Privacy questions? →
INFORMATION SECURITYISO 27001

Certificate in the Privacy Center

HOSTING PROVIDERGoogle Cloud

Hosted in Germany

HOSTING LOCATIONFrankfurt

Germany

PRIVACY CONTACTdatenschutz@kickscale.com

Direct access to our team

01 / AT A GLANCE

For the questions
that really matter.

From certification to data processing: find the right documents for your security and privacy review.

Privacy & DPA

Privacy policy, data processing agreement including approved subprocessors, and data protection impact assessment.

Privacy documents →

Information security

ISO 27001 certificate, ISMS policies, technical and organizational measures, and the security incident escalation protocol.

Security documents →

AI & models

The Kickscale AI Model Statement provides documented information about the AI models used.

AI Model Statement →

Hosting & partners

Kickscale is hosted on Google Cloud in Frankfurt, Germany. Data processing agreements are available for the listed providers.

Partner agreements →

02 / DOCUMENT LIBRARY

All the details.
One clear destination.

17 DOCUMENTS

Entries open the Kickscale Privacy Center in Notion, where you can find the original documents and complete terms. Original file names are retained; a document’s language may differ from this overview.

Security · PDFInformation security policyPOL-01 ISMS Richtlinie (DE).pdfIn the Privacy Center Contracts · DocumentTerms and conditionsAGB-Kickscale_DEIn the Privacy Center Certification · CertificateISO 27001 certificationISO 27001 ZertifikatIn the Privacy Center AI & models · StatementKickscale AI Model StatementKickscale-AI-Models-StatementIn the Privacy Center Privacy · PDFPrivacy policyPrivacy-Clients_DE.pdfIn the Privacy Center Privacy · PDFData processing agreement including approved subprocessorsAVV_DE.docx.pdfIn the Privacy Center Subprocessors · PDFAssemblyAI — Data processingDPA_AssemblyAI.pdfIn the Privacy Center Subprocessors · PDFRecall — Data processingDPA_Recall.pdfIn the Privacy Center Subprocessors · PDFMicrosoft Ireland — Data processingDPA_MicrosoftIreland_2024.pdfIn the Privacy Center Subprocessors · PDFLangfuse — Data processingDPA_Langfuse_2025-07-10-Public.pdfIn the Privacy Center Subprocessors · PDFGoogle — Data processingDPA_Google.pdfIn the Privacy Center Privacy · PDFData protection impact assessmentDatenschutz-Folgenabschätzung.docx.pdfIn the Privacy Center Security · PDFTechnical and organizational measures5-TOM.docx.pdfIn the Privacy Center Security · PDFSecurity incident escalation protocolEskalationsprotokoll für Sicherheitsvorfall.pdfIn the Privacy Center Security · PDFKickscale information security policyInformationssicherheitsrichtlinie Kickscale.pdfIn the Privacy Center Security · PDFISMS Policy — GermanPOL-01 ISMS Policy WS_Deutsch.pdfIn the Privacy Center Contracts · PDFMutual nondisclosure agreementNDA_DE.pdfIn the Privacy Center
EU–US Data Privacy FrameworkOfficial participant list · dataprivacyframework.gov

03 / FREQUENTLY ASKED QUESTIONS

Good to know.

Where is Kickscale hosted?

The hosting provider listed in the Privacy Center is Google Cloud. The specified location is Frankfurt, Germany.

Where can I find the ISO 27001 certificate?

The ISO 27001 certificate is listed in the Kickscale Privacy Center. Open the “ISO 27001 certification” entry in the document library to access the Privacy Center.

Which data processing agreements are available?

The list includes the Kickscale DPA with approved subprocessors and DPA documents for AssemblyAI, Recall, Microsoft Ireland, Langfuse, and Google. Refer to the original documents for the binding terms.

Where can I find information about AI models?

In the “Kickscale-AI-Models-Statement” document. Find it under “AI & models” in the document library and in the Privacy Center.

Does this overview replace the original documents?

No. This overview helps you navigate the information. Consult the original documents in the Privacy Center for complete details and binding terms.

04 / GET IN TOUCH

Your questions.
Our team.

Need more information for your privacy or security review? Get in touch.

datenschutz@kickscale.com Open the full Privacy Center →